Terms & Conditions

Your Wedding Invites Terms and Conditions

Last updated: August 2026

These Terms & Conditions apply when you purchase products or services from Your Wedding Invites (“we”, “us”, “our”).

By placing an order with us, you confirm that you have read, understood and agree to these Terms & Conditions.

1. Our Services

Your Wedding Invites provides bespoke wedding invitation websites and associated wedding products and services.

Depending on your order, these may include:

  • Bespoke wedding invitation website design
  • Online wedding RSVP forms
  • Separate day and evening wedding invitations
  • Guest Photo Gallery
  • Audio Guest Book
  • Matching printed invitations or Save the Dates
  • Other optional products or services offered on our website

The exact products and services included in your order will be those selected and paid for when your order is placed.

2. Wedding Invitation Websites

Our wedding invitation websites are professionally designed by our team using the information, content and design preferences you provide.

Our service is a done-for-you design service. We do not provide customers with a self-build website or template editor.

Although examples of previous designs may be shown on our website for inspiration, each new wedding invitation website is designed around the information and preferences supplied by the customer.

Design decisions including layout, typography, imagery, spacing and presentation remain at the discretion of our designers while taking your supplied preferences into account.

3. Information You Provide

You are responsible for ensuring that information supplied to us is accurate.

This includes, where applicable:

  • Names
  • Wedding date
  • Ceremony and reception details
  • Venue information
  • Timings
  • Accommodation
  • Travel information
  • Menu choices
  • RSVP questions
  • Contact details
  • Photographs
  • Gift information
  • Bank details
  • Links
  • Any other information supplied for inclusion on your website

We are not responsible for errors resulting from incorrect or incomplete information supplied to us.

You do not need to have every detail finalised when placing your order. Information can be supplied or updated as your wedding plans develop.

4. First Draft

Once we have received the information required to begin your design, we aim to provide your first wedding website draft within 5–10 working days.

This is an estimated timescale and not a guaranteed delivery date.

Timescales may occasionally be affected by periods of high demand, staff absence, technical issues or circumstances outside our reasonable control.

If we require additional information before we can begin your design, the estimated design period will begin once that information has been received.

5. Amendments

We want you to be happy with your wedding invitation website.

Reasonable design amendments are included as part of our service and we will work with you to refine your website following your first draft.

Once your website has been approved and completed, we can also make reasonable updates as your wedding plans develop, right up until your wedding day.

This may include changes to information such as timings, accommodation, travel details, FAQs, menus and other wedding information.

Amendments must remain within the scope of the original website ordered.

A substantial redesign, complete change of theme after approval, rebuilding significant parts of the website, or work outside the original agreed scope may incur an additional charge. If a charge is required, we will advise you before carrying out the additional work.

6. Approval

You are responsible for checking your website carefully before approving it for use.

This includes checking:

  • Names and spelling
  • Dates
  • Times
  • Venue details
  • Links
  • Contact information
  • Menu information
  • Accommodation information
  • RSVP questions
  • Any other information displayed to your guests

Once you begin sharing your website with guests, you are deemed to have accepted the website in its current form, subject to any subsequent updates we agree to make.

7. Sharing Your Wedding Website

Your wedding invitation website can be shared with guests using methods such as email, WhatsApp, text message, social messaging or a QR code.

You are responsible for deciding who receives access to your website and for sharing the website link appropriately.

Although we take reasonable measures to provide reliable hosting and website availability, we cannot guarantee uninterrupted access at all times.

Temporary interruptions may occasionally occur due to maintenance, hosting providers, internet outages, security measures or circumstances outside our reasonable control.

8. Online RSVPs

Where your wedding website includes an online RSVP form, the questions and information collected will be based on the requirements supplied by you.

You are responsible for checking that the RSVP questions request the information you require from your guests.

We cannot guarantee that every invited guest will complete an RSVP or that information entered by a guest will be accurate.

Where RSVP notifications are sent by email, customers should regularly check their inbox and junk/spam folders.

Where applicable, RSVP information may also be supplied to you in spreadsheet format.

9. Personal Information and Privacy

Wedding websites may contain personal information supplied by you, including names, photographs, wedding details and other information you choose to display.

You are responsible for ensuring that you have the necessary permission to provide us with photographs, personal information or other content relating to another person.

Personal information submitted through our services is handled in accordance with our Privacy Policy.

You should avoid requesting unnecessary sensitive personal information from guests through your RSVP form.

10. Website Availability After Your Wedding

Wedding invitation websites are intended for use in connection with the wedding for which they were purchased.

We reserve the right to archive, disable or remove wedding websites after the wedding has taken place.

If you require access to your website for a particular period after your wedding, please contact us to discuss this.

11. Guest Photo Gallery

Where purchased, our Guest Photo Gallery allows guests to upload photographs through a private gallery link and/or QR code.

The Gallery is normally available for four weeks following the wedding, unless otherwise agreed.

Customers are responsible for downloading any photographs they wish to keep before the Gallery closes.

We cannot guarantee the quality, content or number of photographs uploaded by guests.

You are responsible for ensuring that people attending your wedding understand that photographs may be uploaded to the Gallery.

We reserve the right to remove content that is unlawful, abusive, inappropriate or which we reasonably believe infringes the rights of another person.

12. Audio Guest Book

Where an Audio Guest Book is purchased, guests can use the supplied telephone to record voice messages.

Customers are responsible for ensuring that the Audio Guest Book is correctly positioned, powered and used in accordance with any instructions supplied.

We cannot guarantee that every guest will leave a message or that every recording will be clear or audible.

Recordings are stored on the supplied storage media. Customers should make a backup of their recordings after the wedding.

Unless specifically stated otherwise at the time of purchase, the Audio Guest Book equipment supplied as part of the purchased package is yours to keep.

13. Printed Invitations

Where matching printed invitations or Save the Dates are purchased, you are responsible for carefully checking and approving all information before printing.

Colours displayed on a screen may vary slightly from colours produced in print.

Small variations in colour, trimming, positioning and finish are normal within commercial printing tolerances and do not constitute a defect.

Once printing has commenced, printed products cannot normally be changed or cancelled.

Any quantity, size, material or specification will be as stated when your order is placed or subsequently agreed with us.

14. Prices and Payment

Prices displayed on our website are those applicable at the time an order is placed unless an obvious pricing error has occurred.

Optional products and extras are charged separately unless expressly stated as included.

Payment is required in accordance with the payment process shown when ordering.

We reserve the right to change our prices at any time. Any price change will not affect an order that has already been accepted and paid for.

15. Cancellations and Refunds

Our wedding website service involves bespoke design work created specifically for you.

Where you ask us to begin work during any statutory cancellation period that applies to your purchase, you acknowledge that work may begin before that cancellation period has expired.

If you cancel after work has begun, we may be entitled to charge a reasonable amount for work already carried out, subject to your statutory consumer rights.

Once bespoke design work has been completed, personalised products have been produced, or printed goods have entered production, cancellation or refund rights may be limited where permitted by law.

Nothing in these Terms & Conditions affects your statutory rights.

If you wish to cancel an order, please contact us as soon as possible.

16. Bespoke and Personalised Products

Many of our products and services are created specifically for an individual wedding.

Personalised or bespoke goods may be exempt from certain statutory cancellation rights once production has begun.

This may include personalised printed invitations and other products made to your specification.

This does not affect your rights where goods are faulty, not as described or where you otherwise have a legal right to a remedy.

17. Customer-Supplied Content

By supplying photographs, artwork, text, logos, illustrations or other materials to us, you confirm that you have permission to use them and to authorise us to use them in providing your order.

You retain ownership of content that belongs to you.

You agree that we may reproduce, resize, crop or otherwise technically adapt supplied materials where reasonably necessary to create your website or other purchased products.

We are not responsible for claims resulting from content supplied by you without the necessary permission.

18. Our Designs and Intellectual Property

The underlying website systems, layouts, functionality, code, design elements and other materials created or owned by Your Wedding Invites remain our intellectual property or that of our licensors, as applicable.

Purchasing a wedding invitation website gives you the right to use the completed website for your wedding. It does not transfer ownership of our underlying website platform, software, code or reusable design systems.

You must not copy, reproduce, resell or commercially exploit our website designs, systems or code without our permission.

19. Portfolio and Marketing Use

We may wish to showcase examples of our design work on our website, social media or other marketing materials.

Where doing so would involve displaying identifiable personal photographs, private information or other sensitive wedding details, we will take reasonable steps to remove, replace or anonymise such information where appropriate.

If you do not want your design used for portfolio or marketing purposes, please contact us and let us know.

20. Third-Party Websites and Services

Wedding websites may contain links to third-party websites and services such as:

  • Hotels
  • Venues
  • Taxi companies
  • Maps
  • Gift registries
  • Travel providers
  • Social media platforms
  • Payment providers

We are not responsible for the availability, accuracy, security, content or services provided by third-party websites.

A link from your wedding website does not constitute an endorsement or guarantee of the third-party service.

21. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These may include internet or hosting outages, cyber incidents, severe weather, fire, flood, power failure, transport disruption, supplier failure or other events that could not reasonably have been prevented.

Where possible, we will take reasonable steps to minimise disruption.

22. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to your statutory rights, we will not be responsible for indirect or consequential losses arising from use of our services.

Our services are provided for personal wedding use and not for business or commercial purposes.

23. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, products, pricing, technology or legal requirements.

The Terms applicable to your purchase will generally be those in effect when your order was placed.

24. Complaints

If you are unhappy with any aspect of our service, please contact us as soon as possible so that we have an opportunity to resolve the issue.

Please provide your name, wedding date and details of your concern so that we can investigate it promptly.

25. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from mandatory rights available under the laws applicable where you live.

Nothing in these Terms affects your statutory consumer rights.

26. Giveaways & Competitions

From time to time, Your Wedding Invites may run giveaways, prize draws, competitions or promotional offers through our website, social media channels, email marketing or at wedding events.

Each giveaway or competition may have its own specific entry requirements, eligibility criteria, closing date, prize details and promotional terms. Where separate competition terms are provided, those specific terms will apply in addition to these Terms & Conditions.

Unless otherwise stated:

  • Entry is open to UK residents aged 18 or over.
  • Employees of Your Wedding Invites and anyone directly involved in administering the promotion are not eligible to enter.
  • No purchase is necessary unless clearly stated as part of the promotion.
  • Entries must be received before the advertised closing date and time.
  • Entries that are incomplete, submitted after the closing date or do not meet the stated entry requirements may be excluded.
  • Only entries submitted using the method stated in the promotion will be accepted.
  • We reserve the right to disqualify entries that we reasonably believe are fraudulent, automated, duplicated or otherwise in breach of the promotion rules.
  • Where a winner is selected at random, the winner will be chosen fairly from all eligible entries.
  • Where a competition is judged, the judging criteria will be stated as part of the promotion.
  • Winners will be contacted using the contact details or social media account used to enter.
  • If a winner does not respond within the period stated in the promotion, or within 14 days where no period is stated, we reserve the right to select an alternative winner.
  • Prizes are non-transferable and no cash alternative will be offered unless we specifically state otherwise.
  • Where a prize includes a personalised product or service, the winner will be required to provide the information reasonably required for us to fulfil the prize.
  • Any optional upgrades, extras or services not specifically included in the advertised prize may be charged separately.
  • We reserve the right to substitute a prize with an alternative of equal or greater value if circumstances outside our reasonable control make the original prize unavailable.
  • We are not responsible for entries that are lost, delayed, incorrectly submitted or not received due to technical problems outside our reasonable control.
  • We reserve the right to cancel, suspend, amend or withdraw a promotion where circumstances outside our reasonable control make this necessary.
  • Our decision regarding eligibility, winners and administration of the promotion will be final, subject to applicable law.

Where a giveaway or competition is promoted through a third-party platform such as Instagram or Facebook, the promotion is not sponsored, endorsed, administered by or associated with that platform unless expressly stated otherwise.

By entering a giveaway or competition, entrants agree that we may use the information provided for the purpose of administering the promotion and contacting the winner. Personal information will be handled in accordance with our Privacy Policy.

27. Contact Us

If you have any questions about these Terms & Conditions or your order, please contact Your Wedding Invites using the contact details provided on our website.

Your Wedding Invites
Essex, United Kingdom

For further information about how we handle personal information, please see our Privacy Policy.